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We’re putting the final touches on something amazing. Drop your email and we’ll let you know the moment Prime NOW goes live.

We’re putting the final touches on something amazing. Drop your email and we’ll let you know the moment Prime NOW goes live.



Last Updated: February 18, 2026
Eligibility for opening the account
Any Bangladeshi citizen of 18 years or above, having NID and who is of sound mind can open a Prime Now Transaction account. One individual can have only one Prime NOW Account.
Initial deposit
No initial minimum balance is required to open a Prime NOW Transaction Account.
Deposits, Withdrawals
A depositor can deposit (electronic fund transfers, cash deposit to machines and in Bank) and withdraw from the Account as many times as required. Branch Access is allowed to deposit money. Drafts, and Pay Orders are to be crossed at the time of deposit. The Bank acts only as the collecting agent and assumes no responsibility for the realization of any items deposited with the Bank for collection. Thus, proceeds of instruments deposited will be available for withdrawal once collected by the Bank. The account should not be overdrawn.
Identification of the account
Each account will be given one account number. This number is to be properly quoted for each deposit and for any correspondence to the Bank. The Bank will not be responsible for any loss or damage occurring as a result of the wrong quotation of account number.
Cheque Book
There will be no cheque book against the accounts.
Bank's Right
The bank reserves the right to enquire the customer for the source of the funds as per the Money Laundering Prevention Act 2012 and ask for a nominee as per the Bank Company Act 1991. The bank reserves the right to close any account if found unsatisfactory. The bank reserves the right to realize charges from any account as per Schedule of Charges of the bank. The bank is authorized to realize Excise Duty, Income Tax, or any other duties etc., as per government instruction. The bank reserves the right to debit any account that may have been inadvertently credited with an item/transaction subsequently unpaid on collection or detected to be the wrong entry without giving any information to the customer.
E-Statement
Account Rules Opening an Account
Eligibility, Profit, Fees & Charges, documentation requirements and other conditions are as per feature of the product. The account can be opened only through Prime NOW app. Interest will be as per PPG/features and charge will be as per PPG.
Closure of Account
When an account is closed either by the account holder or by the Bank, the account holder is required to return all the unused cards, if any, to the bank. A charge as per our prevailing schedule of charges will be recovered from an account holder who closes an account.
Cheque Books
There will be no cheque book issued against the Prime NOW Transaction Account.
Master/Visa/JCB Debit Card (the "Card") Agreement
By applying for the Card from Prime Bank PLC, the account holder (also referred to as the "User" or "Customer") here by acknowledges, accepts and confirms to abide by the following additional terms & conditions:
The Card:
The Card is subject to the terms and conditions of this Agreement:
Personal Identification Number (PIN):
The Cardholder will receive or generate a Personal Identification Number ("PIN") to access the Card. It is the Cardholder's responsibility to maintain confidentiality and refrain from sharing the PIN with anyone, including Bank personnel. The Card must be collected by the Cardholder in person with acknowledgement from the bank. The PIN must be set by the user according to the process set by Prime NOW by themselves.
Use of the Card: Card holder shall comply with the following terms:
Lost or Stolen Card:
Liabilities:
Cardholder's Claim:
Termination of the Card:
International Regulations:
The use of the Card is regulated by the terms of applicable payment schemes as well and Cardholder agrees to abide by those terms.
Miscellaneous:
The above Terms & Conditions shall be regulated by and interpreted under the laws in force in Bangladesh, and may be verified by the Bank from time to time at its sole discretion and shall constitute the agreement between the Customer and the Bank with respect to the issue and use of the Card, any changes made to these conditions will be notified by the Bank to the Customer, however failure to make such notification shall not invalidate the changes.
Disclaimer
The Terms & Conditions are subject to periodic reviews and changes at the bank's discretion. Any changes will equally apply to all customers.
General Rules
Collection of Draft/Pay Order
The Bank will refuse to accept an instrument for deposit through collection or internal transfer if the payee's name is not identical to the customer's name in the Bank's record. The Bank acts as the collection agent and assumes. no responsibility for the realization of any instrument deposited with the Bank for collection. Thus, proceeds of the instruments deposited will not be available for withdrawal until collected by the Bank.
Reversal of wrongly credited amount
The Bank reserves the right to debit any account that may have been inadvertently credited with an item/transaction subsequently unpaid on collection or detected as the wrong entry without giving any information to the customer.
Dormancy & Unclaimed Account
Prime NOW Transaction Account will be transferred to:
Holiday Processing
Any transaction on Bank Holiday or after Business Hours of the Bank shall be shown in the account, at the sole discretion of the Bank, as having taken place on the succeeding Working Day and not the actual day of the transaction and all the deductions/accretions on such amount shall be deducted/accrued as of such Working Day. Bank shall not be responsible for any loss of profit or exchange rate or liability incurred/suffered by the customer, including but not limited to the loss of profit arising due to such transaction not being shown on the day the same occurred.
Confidentiality and Disclosure of Information
Whilst the Bank maintains strict confidentiality in all matters relating to my account (s) and business, I hereby authorize the Bank (and/or/any of its offers or employees) to disclose any information concerning me, my business. my accounts held with the Bank or another Group Member, or my relationship with the Bank or another Group Member, to any of the following (a) any office or branch of the Bank or another Group Member; (b) any agent, contractor or third-party service provider, or any professional adviser of the Bank or another Group Member; (c) any regulatory, supervisory, governmental or quasi-governmental authority with jurisdiction over the Bank or another Group Member (d) any person to whom the Bank is required or authorized by law or court order to make such disclosure, (e) any person who is under a duty of confidentiality to the Bank (f) any Bank or financial institution with which I have or proposes to have dealings regardless of whether the recipient in each case is located in Bangladesh or in another country, and regardless of whether such information will be following disclosure be held. processed used or disclosed by such recipient in Bangladesh or another country.
Indemnity
I also agree to fully indemnify the Bank against all costs and expenses (including legal fees) arising in any way in connection with the above accounts, these terms and conditions or, in enforcing these terms and conditions and in recovering any amount due to the Bank of incurred by the Bank in any legal proceedings of whatever nature.
Waiver
No forbearance, negligence or waiver by the Bank in the enforcement of any of these terms and conditions shall prejudice the Bank's right thereafter to strictly enforce the same. No waiver by the Bank shall be effective unless it is in writing.
Variations
The Bank may amend these terms and conditions at any time by not less than 14 (fourteen) Days' notice to me specifying the effective date of the amendment. If I use any banking facilities after the effective date of the amendment, I shall be deemed to have received notice of the amendment and to have decided to continue to use the Banking facilities upon the revised terms and conditions. I further acknowledge that in the event of any changes being communicated to me, the Bank is not obliged to obtain my signature for receipt of such communication,
Notice
Save as otherwise provided in these terms and conditions, any demand or communication made by the Bank under these terms and conditions shall be in writing and made at the address given by me (or such other addresses as I shall notify the Bank from time to time) or emailed/ sent SMS (in my given number and I shall notify or update in case of changes) and, if posted, shall be deemed to have been served on me on the date of posting.
Force Majeure/Technical Problem
Notwithstanding anything to the contrary contained herein, nothing herein shall apply if the Bank is prevented from discharging any or all of its obligation herein or otherwise due to any cause arising out of or related to Force Majeure or technical problem for any reasons beyond the reasonable control of the Bank.
Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of Bangladesh, and I hereby irrevocably submit to the non-exclusive jurisdiction of the courts of law of Bangladesh. Such submission shall, however, not prejudice the rights of the Bank to bring proceedings against me in any other jurisdiction or courts of law elsewhere. However, all accounts shall be subject to the provisions of the guidelines/circulars together with any alteration/modification thereto effected by Bangladesh Bank from time to time. I/We have gone through the terms & conditions mentioned above and understood them entirely and undertake to abide by those terms & conditions relating to the account. I/We also agree to be bound by such terms & conditions as may be amended or supplemented from time to time,
Any Bangladeshi national having a Prime NOW Transaction Account with Prime Bank PLC. is eligible to open a DPS Account. There are two types of DPS
Prime NOW Fixed DPS:
Prime NOW Flexi DPS:
Interest will be calculated on daily basis on the deposit made by the customers. The accrued interest will be posted in the customer’s Deposit Pension Scheme account at the end of each month. Interest will be given on the cumulative amount. Customer will get advantage of compounding.
Customer has to set minimum goal amount as per product nature.
The Interest rate may be changed by ALCO any time. The interest once contracted will be fixed for the tenure of the DPS.
For each Scheme, a separate DPS account need to be opened. Government Charges (like excise duty) will be applicable for each account.
In case of premature encashment, Prime NOW shall apply prevailing premature encashment policy and adjust the tax and other duties (as applicable)
Due to late payment/ irregular payment/non-payment/ time variations in payment of installment(s), actual matured amount may vary from initially communicated amount on maturity.
Interest will be credited after deducting the applicable taxes, duties etc. as per existing rules & regulations. Govt. Tax, VAT, Excise Duty & all other related Govt. levies will be borne by the customer & will be deducted as per prevailing regulatory guidelines.
Digital Customer Acknowledgment Receipt will be generated during opening the Scheme. It is only evidence of deposit and not a document of title and is not transferrable. It cannot be pledged as security but it can be lined for securing Prime NOW loan (depending on Prime NOW loan product nature).
If Scheme account is liened for securing Prime NOW loan, then the Bank shall be at liberty to encash this scheme at any time and adjust the loan if the loan liability is not adjusted on due time.
Upto 10 nominees can be added and Nominee's Personal required Information has to be added. If nominee is a minor and remains a minor during the death of the accountholder(s), according to Bank Company Act, 1991 Section 103(2), the information of the guardian authorized to draw the deposit on behalf of minor will have to be provided along with Nominee's Personal Information.
The Bank and the Account Holder are under the full compliance of all Ordinance, Acts, in force, adopted and enacted by the People's Republic of Bangladesh or imposed from time to time under its jurisdiction any rules-regulations, lawful order, discretions, circulars or notifications in relation to open, operation, closure, encashment, nomination, change of nomination of the Scheme or disbursement of the proceeds thereof in favor of the Nominee(s) after the death of Account holder(s) of this Scheme.
Closure on Maturity: On maturity the scheme will be closed automatically & the principal along with interest will be credited to the Prime NOW Transaction account after deduction of applicable taxes & excise duty.
These terms & conditions are applicable to the Bank's customers and governed by the laws, rules & regulations of the Central Bank of Bangladesh and policies & guidelines of the Bank in accordance with the laws of the land. Any person opening an account with the Bank shall be deemed to have read, understood & accepted the terms & conditions herein governing the account.
These terms & conditions are applicable to the Bank’s customers (existing & new) and governed by the laws, rules & regulations of the Central Bank of Bangladesh and policies & guidelines of the Bank in accordance with the laws of the land. Any person opening an account with the Bank shall be deemed to have read, understood & accepted the terms & conditions herein governing the account.